FAQ
1. What makes Uno Luxurious products different from other brands?
At Uno Luxurious, we focus on crafting intentional, high-quality self-care products that combine luxury, clean ingredients, and timeless design. Each item is created to nourish your skin, elevate your space, and transform daily routines into rituals of serenity and elegance.
2. Are your products cruelty-free and vegan?
Yes. We are committed to ethical beauty and home care. All Uno Luxurious products are cruelty-free, and many are vegan-friendly. Please refer to individual product pages for full details.
3. What ingredients do you use in your skincare and body care products?
We use premium, clean, and skin-loving ingredients such as plant-based oils, botanical extracts, natural butters, and advanced actives like Vitamin C and Hyaluronic Acid. Our formulas are free from parabens, sulfates, phthalates, and harsh toxins.
4. What type of wax do you use in your candles?
Our candles are hand-poured using 100% organic soy wax, blended with high-grade essential oils for a long-lasting, clean burn with minimal soot and smoke.
5. How long do your candles burn?
Depending on size and wick care, our candles typically burn 40β60 hours. For the best experience, trim the wick to ΒΌ inch before each use and allow the wax to melt evenly across the surface.
6. Are your room sprays safe for fabrics and pets?
Our room sprays are non-toxic and eco-friendly, safe for most fabrics and around pets when used as directed. Avoid direct contact with eyes, mouth, or petsβ bedding.
7. How should I store my Uno Luxurious products?
Keep products in a cool, dry place, away from direct sunlight or extreme heat, to preserve their quality and fragrance.
8. Can your hair care line be used on all hair types?
Yes, our formulas are designed to nourish and balance all hair textures, from straight to coily, supporting scalp health and natural shine.
9. Do you ship internationally?
We currently offer nationwide shipping within the U.S., with plans to expand internationally soon. Stay updated by subscribing to our newsletter.
10. How can I track my order?
Once your order is shipped, youβll receive a tracking number via email to monitor your delivery in real-time.
11. What is your return and exchange policy?
We offer hassle-free returns on unused, unopened products within 14 days of delivery. Please refer to our Return Policy page for details.
12. Can I become an affiliate or brand ambassador for Uno Luxurious?
Yes! We love partnering with those who share our passion for luxury self-care. Visit our Affiliate Program page for details on how to join and earn commissions.